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Derek Moss Funeral Directors

Chester-le-street

About our Chester Le Street funeral home

Derek Moss Funeral Directors in Chester-le-Street have a reputation for providing the highest standard of funeral care. We are here to help you arrange a fitting farewell for your loved one, guiding you at every step. Whatever you have in mind, we will be able to help make it happen.

Our funeral home is accessible from around Chester-le-Street, including from Waldridge Park, Great Lumley, Pelton and Perkinsville. We also have four sister branches in Houghton-le-Spring, Shiney Row, Hetton-le-Hole and Silksworth, Sunderland.

Our dedicated team are caring professionals with local expertise and knowledge, and will ensure that every aspect of your loved one’s farewell is just as you want it to be.

We are here 24 hours a day to support you at this difficult time. You can reach us on 0191 338 8894.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

To arrange a funeral for your loved one, please call our funeral home on 0191 338 8894 today.

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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UKs finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.

99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

A tailored funeral

The Attended Funeral

Our Attended Funeral includes care of your loved one, a Park Coffin, a service at the place of committal which can be personalised as required for your loved one, followed by a burial or cremation.

  • Attended Funeral £2695
  • (includes our Park Coffin)£-
  • Plus estimated third party costs for cost of cremation and attendance of a celebrant or minister£1174
  • Total estimated cost excluding optional extras£3869
The estimated costs shown are for cremation only. Please call us if you would like to discuss a burial.
Our Local Simple Funeral

Our Local Simple Funeral

Our Simple Funeral offers a complete funeral at a lower cost, without compromising on the quality of the service that is delivered. It includes all of the essentials, including a professional and fully trained Funeral Director to support you every step of the way.

  • The Moss Funeral£2095
  • (includes our Park Coffin)£-
  • Plus estimated third party costs for cost of cremation and attendance of a celebrant or minister£1174
  • Total estimated cost excluding optional extras£3269
Cost for cremation only. For information on burials, please call us.
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The Unattended Funeral

Our Unattended Funeral will best suit your needs if you want to arrange a simple and straightforward cremation without a service or ceremony, allowing you and your loved one's friends and family to commemorate them in your own way.

  • Unattended Funeral £1595
  • (includes our Park Coffin)£-
  • (Includes cost of cremation)£-
  • Total estimated cost excluding optional extras£1595
The estimated costs shown are for an unattended cremation. Please call us if you would like to discuss a burial.
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Memorials

Choose from a variety of options, including headstones and urns to memorial plaques, vases, statues, jewellery and plenty more. With a Memorial, you can create a tribute that especially reflects the life, love and cherished memories of your loved one.

Where to find us

Contact

Speak to our team 24 hours a day on 0191 338 8894

Our Address

190 Front Street, Chester-le-Street, Durham, Chester-le-street, DH3 3AZ

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Funeral home opening times

  • Monday0900 - 1700
  • Tuesday0900 - 1700
  • Wednesday0900 - 1700
  • Thursday0900 - 1700
  • Friday0900 - 1700
  • SaturdayClosed
  • SundayClosed

24 hour availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.

0191 338 8894
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Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.

Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.

The day of the funeral

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.

Frequently asked questions

When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.

You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.

Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.

If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.

Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.

We are a member of the National Association of Funeral Directors and as such we abide by The Funeral Director Code. We also have a legal obligation to try and ensure the person who is arranging a funeral has the right to do so, or has permission from those who do.

If you are aware that someone has been appointed as the administrator, you should only arrange the funeral with this person's agreement.

If there is no Will or Letters of Administration, then the responsibility would pass to the next of kin.

A Memorial is a way of creating a lasting memory to help remember a loved one.

Dignity has been established for over 200 years and is one of the UK's leading providers of Funerals and with an 'Excellent' Trustpilot rating (02/24). We are proud to help our customers every year with a diverse range of Memorial products and services to help remember their loved ones.

We offer a wide range of products – from traditional headstones, kerb sets, urns and benches to remembrance trees, plaques and vases. We also offer more personal and modern options such as jewellery, pin badges and photo related memorial products. As well as completely customised items.To organise your Memorial contact us on {{BRANCH_PHONE}}

From 9 September 2024, there will no longer be a doctor's fee in England and Wales when arranging a funeral. This is because from this date, all deaths in England and Wales will be independently viewed, either by a relevant coroner or by a Medical Examiner and the cost will be met by the NHS.

A Medical Examiner is a specifically trained independent senior doctor who will scrutinise all deaths across a local area that do not fall under the coroner's jurisdiction. By providing a greater level of scrutiny over the cause of deaths; it is hoped that the introduction of Medical Examiners will make it less likely that unnatural causes of death will go unnoticed; that the number of deaths unnecessarily referred to the coroner will be reduced and that national data about causes of death will be captured with greater accuracy.

Medical Examiners, or Medical Examiner Officers, will also be available to meet with families, or their representatives, if they wish to discuss the cause of death.

Our reviews

5.00
based on 17 reviews
Julie Hickin
27th Jan 2024

We can’t thank Derek Moss funeral services enough especially Kristina. Sadly when mum died, we were at a loss what to do. Kristina gently guided us through the process. Her attention to detail is exceptional and she treated me, my family and especially our Mum with the up most respect at all times. Kristina is courteous and shows empathy - a real ambassador for Derek Moss and Dignity. Also, thanks to Ann at the CLS branch for being so respectful and even spraying mums perfume for us before we arrived to say our final farewell to a wonderful mum. It’s the little details that mean the most! Thank you all so much. Julie Hickin and Family

julie arkle
19th Jul 2023

From the initial contact Kristina made the arrangements for our mams funeral to our specification. Always welcoming and kind when we called. The red rose left on my sisters step was a beautiful example of the service we recieved

Pip
24th Feb 2023

Having used this funeral directors before I didn't hesitate to use them again when my dad passed away. From start to finish it was all very professional, the staff showed a lot of compassion and empathy and were very supportive throughout the whole process. Stephen kept in touch to give updates but also asking about the family's well being. Highly recommended.

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Donna Bennett (donna.bennett@dignityuk.co.uk)
27th Feb 2023

We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. We are here to give you the utmost compassion and support to each and every client and I am glad they did this for you. Thank you for highlighting a member of the team who looked after you and the family well.

Lauren Mcgeorge
26th Jan 2023

Absolutely amazing from start to finish. Stuart has been fantastic throughout and has gone over and above to help us. I cannot stress enough how grateful we are. I would 100% recommend.

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Donna Bennett (donna.bennett@dignityuk.co.uk)
27th Jan 2023

Thank you for highlighting a member of our team who has made a difference to your personal experience

Mr Thomas B.
24th Aug 2022

Staff were very helpful and we felt like there was a hand on our shoulder guiding us all the way through.

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Derek Moss Funeral Directors
8th Nov 2022

Thank you for the kind comments posted on your online review. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.

Calls are recorded for monitoring and quality purposes. All calls made to 0800 and 0808 numbers are free of charge whether made from a landline or mobile phone. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130. Please note that the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA), however if you are purchasing a funeral without a funeral plan this will not be covered by FCA regulation.