Relph Funeral Directors

I would like to thank Joe Johnson for organising the return of my husbands ashes ( Colin ward) from abroad his dedication and support were exceptional and beyond my expectations his compassion and empathy shown to me through a long ordeal was wonderful I could not thank him enough, also Rachel who was ever so kind and helpful.

The care and service I have received now 3 times is 100% they keep me updated they go that extra mile for your loved 1.

Funeral Director Joe Johnson told me that the Funeral proceedings for my 92 hear old mother would be perfect and he was correct. From the first meeting to finalising the arrangements to the Funeral itself, everything was perfect. I felt guided and supported by Joe throughout. James Dooley, the Celebrant, managed to distill my suggested points from my mum’s 92 years into a moving, humorous and uplifting tribute. His tone, intonation and clarity were exactly what I had hoped for.

I felt that it was just what my mother would have wanted - they did her proud.

Thank you. Shirley Bray and family.

Thank you so much for providing a very helpful and compassionate service for my mother Margaret June at your Acklam Road Middlesbrough Branch. I can say that the funeral director Lisa was very professional kind thoughtful and understanding at this difficult distressing time and she had to deal with quite a few complications pressures and upsets which she dealt with with calm assurance knowledge and confidence. Thanks so much to Julie the Acklam office manager who was from start to finish supportive caring compassionate understanding kind helpful thoughtful, way beyond expectations, I cannot praise her enough. Thanks for all the advice. And I am sorry if at times I relied on your support too much. Thanks also to Cliff Henderson the Celebrant and service orator who organised the funeral speeches and managed the final moments of the service with aplomb professionalism and kindness. Thank you to the drivers and other support staff and people behind the scenes for making everything go smoothly. I would say that the service from Relphs Acklam Middlesbrough branch was outstanding and if I could give more than five stars I would.

The service you provided from beginning to end was absolutely faultless.we received everything we asked for and more,staff were outstanding, friendly,kind, understanding,had

empathy,very supportive through out always at the end of the phone or email. Joe was amazing from the first time we met and went above and beyond what was expected, Julie was amazing as soon as we walked into the office she was there to greet us and just knew just what was needed, and James gave a good humoured and meaningful service which will not be forgotten.

We cannot put into words how much we appreciate the way the team made the whole experience easy at such a painful time for our family.